At SVS Shopping Mall , we strive to deliver your orders efficiently and on time. Please read our shipping policy carefully.

1. Shipping Coverage

• We currently offer shipping within All Over India.
• International shipping is not available at this time.

2. Processing & Delivery Time

• Orders are processed within 7 business days after payment confirmation.
• Standard delivery takes 7-14 business days, depending on your location.
• Orders placed on weekends or public holidays will be processed on the next business day.

3. Shipping Charges

• Free shipping is available for orders above ₹500/-.
• For orders below ₹500/, a shipping fee of ₹500/- applies.
• Additional charges may apply for express delivery requests.

4. Order Tracking

• Once your order is shipped, you will receive a tracking number via SMS or email.
• You can track your order through our website or the courier provider’s website.

5. Delays & Issues

• Delivery delays may occur due to unforeseen circumstances such as weather conditions, strikes, or courier service issues.
• If your order is delayed beyond the estimated delivery time, please contact our support team.

6. Damaged or Lost Shipments

• If you receive a damaged package, report it to us within 24 hours with images for verification.
• If your package is lost in transit, we will initiate an investigation and provide a resolution.

7. Store Pickup Option

• Customers can opt for in-store pickup from our store location during working hours.
• Pickup orders must be collected within 7 days of confirmation.

8. Contact Us

For any shipping-related queries, contact us at:
📍 SVS Shopping Mall 
📞 9100844970
📧 svsshoppingmallmncl@gmail.com