1. Eligibility for Returns

We at SVS Shopping Mall Cloth Merchant Center strive to ensure customer satisfaction. If you are not completely satisfied with your purchase, you may return the product under the following conditions:

• Returns & Refunds Policy (For Non-Applicable Merchants)
  ● No Returns: All sales are final. Customers must review product descriptions before
  purchasing.
  ● No Refunds: Once a purchase is completed, no refunds will be issued under any
  circumstances.
  Returns & Refunds Policy (For Applicable Merchants)
  Order Cancellation
  ● Orders can be canceled only before shipment.
  ● Once shipped, cancellations are not allowed.
  Refund Policy
  ● Refunds may be considered in the following cases:
  ○ Lost in transit
  ○ Wrong product delivered
  ○ Damaged product received
  ● Approved refunds will be processed & credited within 7-14 business days to the original
  payment method.
  Return Policy
  ● Returns accepted only for defective, damaged, or incorrect products.
  ● Return requests must be raised within 24 hours of delivery.
  ● Approved returns will be replaced within 2-3 business days.
  ● Replacements are expected to be delivered within 4-7 business days.

6. Contact Us

For any queries, contact us at:
📍 SVS Shopping Mall Cloth Merchant Center
📞 9100844970
📧 svsshoppingmallmncl@gmail.com